DELIVERY INFORMATION

SHIPPING & DELIVERY POLICY

Last updated: September 1, 2026. Everything you need to know about how we deliver fresh vegetables, stone-ground spices, and traditional cold-pressed oils right to your kitchen in Thrissur.

SERVICE AREA

Green Basket Tcr, Near Ayyanthole Ground, Thrissur, Kerala - 680003.

Thrissur City & adjoining zones

SAME-DAY DELIVERY

Order before 5:00 PM

Delivered fresh the same day

FREE SHIPPING

On orders above ₹500

Available across Thrissur

1. Service Area & Delivery Coverage

Green Basket TCR operates direct doorstep deliveries across Thrissur, Kerala, India. We service residential kitchens, apartments, villas, and food establishments in Thrissur corporation limits and surrounding postal delivery pin codes.

If your delivery address is outside our primary coverage perimeter, our checkout system will notify you or our support team will contact you to arrange special scheduled dispatch.

2. Delivery Slots & Timelines

  • Same-Day Delivery: Orders placed before 5:00 PM (IST) from Monday through Sunday are prepped fresh and delivered to your doorstep the same day.
  • Direct Farm Sourcing: All vegetables and fruits are cut and packed in the early morning of the delivery day to guarantee field-fresh crispness.
  • Delivery Punctuality: Most orders within Thrissur are dispatched in temperature-controlled hygiene packaging and delivered on schedule.

3. Shipping & Free Delivery

Orders of ₹500 and above:FREE SHIPPING (₹0)

Any applicable delivery charges are calculated transparently at checkout before payment. No hidden handling or packaging surcharges.

4. Packaging & Quality Assurance

Every order is hygienically prepped, graded, and packed on the delivery day in certified food-grade, leak-proof sealed containers. Cold-cut vegetables and fresh fruits are handled under temperature-controlled hygiene standards to preserve natural enzymes, taste, and nutrition.

5. Delivery Inspection & Verification Policy

Mandatory Delivery Handover Protocol

To ensure total transparency and protect fresh food standards, please note our handover guidelines:

1. On-the-Spot Inspection

Customers are required to open and inspect their package in the presence of the delivery executive before they leave.

2. Finality of Delivery

We will not accept any claims, complaints, or requests for returns regarding incorrect items, missing items, or external package damage once the delivery executive has left your premises.

3. Immediate Resolution

If you notice any discrepancies or issues during this inspection at the time of delivery, please report it immediately to the delivery person and contact our support team.

6. Order Tracking & Delivery Support

Upon placing your order, you will receive an instant order confirmation Email/WhatsApp with your tracking reference. Our delivery executive may call you upon arrival at your location.

HAVE QUESTIONS REGARDING YOUR DISPATCH?

Contact our dispatch concierge directly: